Shipping policy

1. General Information

All orders are subject to product availability and are usually processed and shipped out within 1 to 2 business days. If an item is not in stock at the time you place your order, we will notify you and let you know an approximate date of delivery.

2. Delivery Location

Items offered on our website are only available for delivery to addresses in the United States and some international addresses. You can add an item to your cart and see if it's available for delivery there- and if not, contact us and we'll see how we can make it happen!

3. Delivery Time

An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Unless there are exceptional circumstances, we make every effort to fulfill your order within 5 business days of the date of your order. Business day means Monday to Friday, except holidays.

Please note we do not ship on [Sundays].

Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

4. Delivery Instructions

You can provide special delivery instructions on the check-out page of our website.

5. Tracking Numbers

You will receive a tracking number once we've processed your order and handed it off to USPS or UPS.

6. Shipping Costs

Shipping costs are based on the weight of your order and the delivery method. To find out how much your order will cost, simple add the items you would like to purchase to your cart, and proceed to the checkout page. Once at the checkout screen, shipping charges will be displayed.

Additional shipping charges may apply to remote areas or for large or heavy items. You will be advised of any charges on the checkout page.

7. Sales Tax

Sales tax is charged according to the province or territory to which the item is shipped.

Thank you!
-Austin City Threads, LLC.